Features & Benefits
- Pre-designed suite of surveys – No survey development waiting time
- Two client-specified questions per topic – Customized survey without starting from scratch
- Names of your campus dorms, dining halls used – Personalizes the survey for students
- Response scales that are meaningful to students – Results that relate to students’ experiences
- 48 hour turnaround times for receiving results – Manage your operations from current information
- Independent, external surveyor – Responses are more candid, results more credible
- Follow-up consulting, statistical analysis available – Ensures resources to fully exploit and obtain the practical benefits of survey findings
Get a survey tailored to your institution without waiting weeks to be developed! We use pre-designed, field tested, ready-to-implement surveys that allow for at least two client-specified questions on each topic surveyed. Within a few days of the decision to survey your students, your institution, with UDS’s help, adds the client-specified questions, names of residential and dining and student life facilities, and the survey is ready to implement.
Survey questions are made personal to students, referring to campus facilities by name! The survey is made personal for the students by using the actual names of campus dorms, dining halls and other facilities with which they are familiar. Responses reflect current conditions on your campus.
Students respond to survey questions using scales that are meaningful to them! We use response scales that are universally understood by students. Consider the differences between our response scale and a traditional response scale used in a typical survey question:
How do you rate the overall performance of your university’s housing services office?
| University Decison Support Scale | vs. | Traditional Scale | ||||||||||||||||||||
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You do not have to wait weeks for an analysis of the response data! You can monitor, on-line, numerical and graphical summaries of each survey question throughout the period of the survey. You will be provided a raw data file within 24 hours of the survey completion date. Within 48 hours of the survey availability cutoff date, you will receive a statistical analysis and management report of the survey response data that reveals actionable strategic and operational findings.
Survey provides actionable results! The statistical analysis and management report includes actionable information for all members of the student services team, from resident assistants and food service line staff to the directors of housing, dining and student life and the dean of student services. In short, it provides a basis from which to manage student services from top to bottom with data driven decisions.
Get more candid responses to sensitive questions with independent, external surveyor! Some students are reluctant to provide candid responses if they believe their responses can be traced by university officers to them. By using an external, independent, third party surveyor, you guarantee the responses will be honest, valid and therefore a credible information source for managing student services.
Take action, get results! Get help implementing survey findings if and when you want it. Many student service organizations may lack the personnel, time or skills to implement indicated management process redesign or operations improvements. UDS’s parent, Cybernetica Consulting, Inc. speciailizes in operations analysis and process management improvement, so if you need help implementing the findings of a survey, competent management help is on call.